You can use your own gear to make a custom bag for yourself or loved ones! To have a bag made from your own gear: Select a bag you would like to purchase from HERE , select "yes" where it asks "Are you sending in your own gear for this order?". Continue through the checkout process. Once your order is complete, print your receipt and place it in the box with your gear. You will receive FREE order shipping when using your own gear; which will come in the form of a refund when we ship your order.
Requirement: You must wash your own gear. I cannot replace what you send me. It's too risky for me to scrub it and possibly damage it in the wash.
Ship gear to:
Firefighter Turnout Bags
490 Via Del Norte
Oceanside, CA 92058
Q: Is it the same price if I send my own gear?
A: We do give you free shipping on your bag. We will give you a refund for the total cost you spent on shipping on the FFTOB website once we ship the bag to you. ($16 will be refunded for medium goods and $20 for large goods/multiple goods).
Q: What If I send more gear than is required to fulfill my order?
A: We will give you $5 off your order for every piece of additional gear that is sent, which will be refunded upon shipment of your order. (Exceptions: We cannot give credits on yellow gear at this time). We cannot give a reimbursement on the shipping you spent on getting the gear to us.
Q: Should I send the lining with the outer shell?
A: Its up to you. If you are sending gear to have a bag made, we recommend you send both so that we can create the inside and the inside pockets from the lining, but it is not a requirement. We can use the supplies we have to create the inside of the bag.
Q: How many pieces do I need to send? Should I just send my coat or should I send my pants and my coat?
A: Most bags require one piece of gear. So you should send one piece per bag you order; however, if you are ordering the duffel bag, it requires more materials, so you need to send an entire set, or two pieces of gear. The extra large duffel requires about 3 to 4 pieces of gear. You can send either your coat or pants for the bag(s). For small bags that have small pockets, it is best to send your jacket. If the bag has a radio pocket, and your jacket HAS a radio pocket, it is better to send your jacket; however, no matter the piece you send, we are usually able to find a way to make the bag from the gear you send.
Q: Why do I need to wash my gear before I send it for a bag to be made?
A: We cannot be responsible for, and cannot replace your own personal gear if it is damaged in our rigorous cleaning process. We also cannot work with dirty gear, so it must be washed before we can start working with it; which WILL add more time to the order if we have to wash it if the gear arrives dirty. We will need to contact you and send you a release form for us to wash it.